70-210 Installing, Configuring, and Administering Microsoft Windows 2000 Professional

1. You purchase a USB board, ISDN terminal adapter for your Windows 2000 Professional portable computer. You plug the device in to the USB port. Plug and Play fails to detect the new device. You test the device on a Windows 2000 Professional desktop computer. You find that plug and play correctly detects the device.

You want to resolve the problem so that you can use ISDN terminal adapter on your portable computer. What should you do?

A. Use the Device Manager to enable the USB manager root hub.
B. Use the Device Manager to enable the USB host controller in the current hardware profile.
C. Contact the hardware manufacturer to obtain the upgrade for the Plug and Play BIOS.
D. Turn off the computer plug in the ISDN terminal host adapter and restart the computer.

Answer: C

Explanation: The most likely cause of this problem is an old BIOS. By upgrading the BIOS the computer will be able to find the USB adapter.

Incorrect answers:
A: This would be possible but it is not the most likely cause of the problem. The USB root hub should already be enabled.
B: The USB host controller should already be enabled.
D: The computer should not need to be restarted to be able to detect a new USB device. It should be detected immediately.

2. You install a new AGP video adapter in your Windows 2000 Professional Computer. You start the computer and notice that the video display has retained the default setting of 16 color 640*480 resolution. You install the manufacturer’s drivers for the new video adapter. You then restart the computer. During the setup process the monitor goes blank. After several minutes the screen is still black. You restart the computer and experience the same problem again. You want to enable Windows 2000 Professional to start successfully.

What should you do?

A. Start the computer in the debug mode.
Restore the original adapter driver settings.
B. Start the computer in the Safe Mode. Rename the AGP device by using Device Manager
C. Start the computer by using the Recovery Console. Rename the AGP driver.
D. Start the computer by using the emergency repair disk. Restore the original driver settings.

Answer: C

Explanation: We can use the Window 2000 installation CD to boot to the Recovery Console. In the Recovery Console we can rename the AGP driver. This will prevent Windows 2000 from loading the driver. The computer will then restart without the driver and will prompt us for the correct driver.

Incorrect Answers:
A: We cannot start the system in Debug mode. Debug mode is a special mode that is used by software developers to debug programs and is a Safe Mode option.
B: We cannot rename a device using Device Manager. Therefore starting the computer in Safe Mode to rename the device using Device Manager is not the correct option.
D: The emergency repair disk will not enable us to restore the original driver. The emergency repair disk (ERD) is a floppy disk that is used to repair a Windows 2000 installation. It contains autoexec.nt, config.nt and setup.log and is used to repair core system files.

3. You are the administrator of a small server based network. While installing Windows 2000 Professional on your computer, you configure the network adapter card for each computer to use TCP/IP and assign static IP setting information. During installation the setup detects and installs the 10/100 MBPS UTP only network adepter card on computers 6 & 8 and 10 MBPS/UTP combination adapter card on the other 7 computers. You accept the default settings for the network adapter card and finish installing the network adapter card. All computers are connected to 10/100 switch that has category 5 UTP cabling. After installation you find that computer 6 and 8 can communicate with each other. You want all 9 computers on your network to be able to communicate with each other. What should you do?

A. Configure the 10/100 switch to transfer only at the 100 MBPS rate.
B. Configure 10/100 MBPS network adapter card to switch all the computers at 10 MBPS rate.
C. Change the combination network adapter card to use the BNC transceiver setting.
D. Change the combination network adapter card to use the UTP transceiver setting.

Answer: D

Explanation: In this scenario, the combination network adapter cards are set to use BNC connectors. We need to manually reconfigure the network adapters for UTP cabling.

Incorrect answers:
A: If the switch only worked at the100 MBPS rate, the 10MBPS network adapters would not be able to communicate via the switch.
B: It is not necessary to run the network at 10MBPS. This will not take advantage of the higher 100MBPS network speeds that the system is capable of using. We should instead change the transceiver setting on the combination network adapter cards to UTP.
C: The network uses a 10/100MBPS switch that uses UTP cabling. The network adapters have to be configured for UTP and not BNC.

4. You want to install Windows 2000 Professional on 20 new PXE compliant computers, which do not have operating systems installed. You create a RIS image and load the image onto the RIS server and then start the new computers. You find that the new computers cannot connect to the RIS server. You verify that existing client computers on the network can connect to network servers.

What should you do? (SELECT AND PLACE)

Exhibit

Answer: Place the DHCP server in the Place Server Here box.

Explanation: A RIS server requires the presence of a DHCP server, and either a WINS server a DNS server running Active Directory. In the exhibit there is both a DNS server and Active Directory. There is no DHCP server and no WINS server. However, either a WINS server or a DNS server running Active Directory is required on the network. As DNS and Active Directory are present there is no need for the WINS server. Both WINS and DNS with Active Directory are responsible for name resolution. A WINS server is required for compatibility with older versions of Windows and with non-Windows computers.

Incorrect answers:
RIS requires a Windows 2000 Active Directory, which already is present in the exhibit.
RIS does not require a Global Catalog.
As DNS and Active Directory are present there is no need for the WINS server. Both WINS and DNS with Active Directory are responsible for name resolution. A WINS server is required for compatibility with older versions of Windows and with non-Windows computers.

5. You are the administrator for your company's network. The network is configured as shown in the exhibit.

Exhibit

You want to install Windows 2000 Professional on 20 new PXE-compliant computers on the marketing segment of your network. The new computers do not have operating systems installed. You create a RIS image. You load the image onto the RIS server. You then start the new computers. You find that the new computers cannot connect to the RIS server. You verify that the new computers cannot connect to the RIS server. You verify that the existing client computers in the network can connect to the network servers, including the RIS server. You want to enable the new computers to connect to the RIS server.

What should you do?

A. Add a Windows 2000 Server computer running WINS to the network.
B. Add a Windows 2000 Server computer running DHCP to the network.
C. Add the domain Everyone group to the RIS OS image security settings.
D. Place the new computers on the same segment as the RIS server.

Answer: B

Explanation: A RIS server requires the presence of a DHCP server, and either a WINS server a DNS server running Active Directory. In the exhibit there is both a DNS server and Active Directory. There is no DHCP server and no WINS server. However, either a WINS server or a DNS server running Active Directory is required on the network. As DNS and Active Directory are present there is no need for the WINS server. Both WINS and DNS with Active Directory are responsible for name resolution. A WINS server is required for compatibility with older versions of Windows and with non-Windows computers.

Incorrect answers:
A: RIS requires either a WINS server or a DNS server running Active Directory is required on the network. As DNS and Active Directory are present there is no need for the WINS server. Both WINS and DNS with Active Directory are responsible for name resolution. A WINS server is required for compatibility with older versions of Windows and with non-Windows computers.
C: There should be no need to manually configure file permissions on the RIS OS image.
D: Moving the new computers in the same segment will not work since there is no DHCP server present. Generally RIS works well in networks with subnets.

6. You want to upgrade 100 computers from Windows 98 to Windows 2000 Professional. You use setup manager to create the unattended.txt file. The hardware on each computer is configured identically. You upgrade 10 of the computers. You notice that the monitors on the 10 computers go blank after Windows 2000 Professional loads. You restart one of the computers in Safe Mode, and find that the monitor appears to be working. Which change should you make to unattend.txt to configure your video settings correctly?

To answer, click the appropriate line on the Unattend.txt-notepad screen.

Exhibit

Answer: Click on the Vrefresh=150

Explanation: The video adapter’s refresh rate defines the number of times that the screen must be rewritten per second. The higher the resolution, the larger the number of dots that have to be written in every refresh cycle. Video adapters and monitors have a default refresh rate of 60 Hz. This is setting guaranteed to work on most modern video adapter and monitors, even with the standard video adapter driver is installed. Not all video adapters and monitors support a refresh rate of above 80 Hz. When the refresh rate is not supported, the monitor goes blank or the image becomes distorted.

7. You need to install Windows 2000 Professional on a new computer in your network. You use the setup manager wizard to configure a fully automated installation script file. You begin an unattended installation and leave the office.

When you return, the installation has reached the GUI-mode setup and you see the following error message “Unattended setup is unable to continue because a setup parameter specified by your system administrator or computer manufacturer is missing or invalid.”

You need to complete the installation. What must you do?

A. In the unattended section of the answer file, set the OemPreinstall property to Yes.
B. In the NetBinding section of the answer file, specify the enable variable.
C. In the UserData section of the answer file, specify the ProductID variable
D. In the GUIUnattended section of the answer file set the OemSkipWelcome property to 1.

Answer: C

Explanation: For a fully unattended installation to complete, the ProductID or product registration key, must be specified in the UserData section of the answer file. The syntax of this key is ProductId = "XXXXX-XXXXXXXXXX- XXXXX-XXXXX". If this key is missing the error message is returned.

Incorrect Answers:
A: The OemPreinstall property is used to determine whether a special subdirectory, \$OEM$, should be copied to the hard drive and certain sections used during setup. This is an optional property and does not affect the success of an unattended installation.
B: The Netbindings section of the answer file refers to communication channels between various network components. This section would not generate the error message as the Netbindings section can be used to specify communication between network components on the target computer once Windows 2000 Professional has been installed on the computer.
D: The OemSkipWelcome property is used to specify whether the Windows Welcome Screen should be displayed when the system boots during the installation process. This is an optional setting that does not require user interaction during the installation process and has no effect on the success of an unattended installation of Windows 2000 Professional.

8. You are the administrator of your company's network. The network is configured as shown in the exhibit.

Exhibit

You want to install Windows 2000 Professional on 10 non-PXE-compliant computers on the marketing segment of your network. The 10 computers do not have operating systems installed. You attempt to load the computers by using an existing RIS image that is on the RIS server. You find that the 10 computers cannot connect to the RIS server.

You verify that existing client computers on the network can connect to network servers, including the RIS server. You then check the network servers and find that the Windows NT Server 4.0 computer running WINS has stopped responding due to hard disk failure. You want to enable the computers to connect to the RIS server.

What should you do? (Choose two)

A. Repair and restart the WINS server.
B. Repair the WINS server and upgrade the server to Windows 2000 Server.
C. Configure the Active Directory server to run DHCP.
D. Configure the static entry in WINS that points to the RIS server.
E. Create and use the RIS boot disk.
F. Run RIPrep.exe to create a non-PXE-compliant startup disk.

Answer: C, E

Explanation: A RIS installation requires the presence of a DHCP server, and either a WINS server or a DNS server running Active Directory. The DHCP server is required for the automatic distribution of IP addresses while the WINS server or a DNS server is used for NetBIOS to IP address name resolution. A WINS server is required for compatibility with computer systems, such as Windows 98, that cannot make use of the DNS server.

Clients with Non-PXE compliant network cards cannot be booted over the network and therefore require a RIS boot disk to be able to connect to the RIS server. A boot disk can be created by using the RBFG.EXE utility.

Incorrect answers:
A: In Windows 2000 the DNS server is responsible for name resolution. The WINS server was a feature of Windows NT 4.0 and has been superceded by DNS. In a Windows 2000 environment, the WINS server is used to support computers that cannot make use of Active Directory and DNS. In this scenario there are no computers that cannot connect to Active Directory and DNS. Therefore the RIS service requires Active Directory and DNS and not WINS.
B: In Windows 2000 the DNS server is responsible for name resolution. The WINS server was a feature of Windows NT 4.0 and has been superceded by DNS. In a Windows 2000 environment, the WINS server is used to support computers that cannot make use of Active Directory and DNS. In this scenario there are no computers that cannot connect to Active Directory and DNS. Therefore the RIS service requires Active Directory and DNS and not WINS.
D: A static entry for the RIS server can be created on the DNS server. In a Windows 2000 environment, the WINS server is used to support computers that cannot make use of Active Directory and DNS. There is thus no need for a static entry for the RIS server on the WINS server. F: Riprep.exe is used to launch the RIPrep Wizard. It is not used to create non-PXE-compliant startup disks. The RBFG.EXE is used to create startup or boot disk.

9. You are the administrator of a Windows 2000 Professional computer that has a shared printer. Several departments in your company use the shared printer. The Sales department frequently prints multiple-page presentation graphics, which take a long time to print. Users in other departments who have short messages to print must wait an unnecessary long time for their jobs to print.

You want to improve the efficiency of printing for all users who use the shared printer. You want to accomplish this with the least amount of administrator effort. What should you do?

A. Configure the priority of the printer to 50. Add a new printer, and set the priority to 1. For the new printer, deny print permission for users in the Sales department.
B. Configure the priority of the printer to 50. Add a new printer, and set the priority to 95. For the new printer, deny print permissions for users in the Sales department.
C. Monitor the print queue, and raise the priority of all print jobs that are sent by users who are not members of the Sales department.
D. Delete the old printer. Add a new printer, and set the priority to a higher value. Pause the print queue only when graphic intensive print jobs are printing.

Answer: B

Explanation: Printer priority is used to determine which printer is the preferred printer. The highest printer priority is 99 and the lowest is 1. When a print job is sent through the network the printer with the highest priority is used if it is not already busy with another print job. If it is busy printing, the print job is moved to the printer with the next highest priority. In this scenario we need to dedicate a printer for use by the departments other than the Sales department, as it is the other departments that have the problem. We therefore require a new printer and should deny print permissions for users in the Sales department on the new printer. We will want the other departments to make use of the new printer before they make use of the old printer. We therefore need to specify a higher priority for the new printer. This will ensure that the other departments’ print jobs are sent to the new computer first. Only when the new computer is already busy will the print job be sent to the old printer.

Incorrect Answers:
A: Specifying a priority of 1 for the new computer will give the new printer a lower priority than the existing printer. All print jobs will thus be sent to the old printer before it is sent to the new printer. This will not be beneficial for the Sales department as the Sales department is denied access to the new printer.
C: It is not possible to specify a priority level on the basis of individual print jobs. Printer priority can only be specified when more than one printer is employed on a network.
D: This proposed solution only uses one printer and requires the administrator to manually pause print jobs so as to give certain print jobs higher priority. This would require an enormous amount of administrative effort and is therefore not the best solution.

10. Your Windows 2000 Professional computer has 10 shared folders that are available to other network users. A user reports that he cannot access a shared folder named ShareA.

You want to respond to the user’s problem as quickly as possible by using an administrative tool. However, you cannot remember the server location of ShareA. What should you do?

A. Use Windows explorer to display the file paths of your shared folders.
B. Use storage in computer management to view logical drive properties.
C. Use event viewer in computer management to search for shared folder error messages.
D. Use System tools in computer management to display the file paths of your shared folders.

Answer: D

Explanation: The System tools component of Computer Management Console can used to locate shared folders. The Computer Management Console can be accessed through the Administrative Tools applet on the Control Panel. In the Computer Management Console, expand System Tools, expand Shared Folders and then open Shares to display all shared folders.

Incorrect Answers:
A: Windows Explorer does not show the location of shared folders in one place. To locate shared folders through Windows Explorer, we would need to check each directory and subdirectory for a shared folder icon.
B: Logical Drives properties is used to display the capacity of the local logical drives on the local computer and the security permissions that have been granted on the logical dive. It does not show any shared folders in Storage.
C: The Event viewer is used to view log and error messages generated by Windows 2000. It cannot be used to show information on shares as it does not log any information concerning shared folders.